How does the order process work?
Choose an attraction from the catalogue, pick the date and branch. After you submit the order you pay by card online or in cash on pickup. By card you pay the price and the refundable deposit straight away (we hold the date for 30 minutes); in cash you pay nothing online and the order is confirmed at once. We will agree the delivery details with you.
How far do you deliver?
We deliver throughout the Czech Republic. The delivery cost is calculated based on the distance from the nearest branch. We will inform you of the exact price upon order confirmation.
What is needed for castle installation?
A flat grassy surface at least 2 meters larger than the attraction's dimensions, access to electricity (230V), and free access for a van. We will inflate and prepare the attraction.
Are the castles safe?
Yes. All our attractions meet the European standard EN 14960 and have valid certificates. We regularly inspect and maintain them.
How long can I rent a castle?
You pay for the days you book. A rental day isn't 24 hours, though: we collect the attraction on the last rental day after 8 pm, or the next day, depending on our route. Book Saturday and you pay for one day; we'll collect it on Saturday evening or on Sunday. Want to keep the castle for sure on Sunday too? Book two days. You can pick more days right in the order, and every extra day is cheaper.
What if it rains?
Inflatable attractions cannot be safely operated in rain or strong winds. In case of bad weather you can cancel the event and we will refund your deposit in full.
How many children can be on the castle at once?
It depends on the size of the attraction — from 4 to 15+ children. The exact number is listed with each attraction in the catalog and on the certificate.
Do I need to provide supervision?
Yes. The customer must provide adult supervision for the entire duration of the attraction's operation. We will provide safety rules during installation.
How does payment work?
You pay in one go, by one method: the rental price plus a refundable deposit of CZK 2,000 per castle or attraction. Either by card online through the secure Comgate payment gateway right after you submit the order, or in cash on pickup or delivery. The deposit is not part of the price; we return it when you give the attraction back in good condition, or when you cancel the event.
Do you sell castles as well?
Yes! Our e-shop offers new and second-hand bouncy castles. Check out the current offer in the E-shop section.
Can I order multiple attractions at once?
Of course. The more attractions you order, the better price we can offer. Ideal for corporate events, school days, or large celebrations.
How far in advance should I order?
We recommend ordering at least 7–14 days in advance, especially in the season (May–September). We also try to accommodate last-minute requests.